Data collection – Neo Agent http://neoagent.net/ Mon, 06 Dec 2021 12:06:07 +0000 en-US hourly 1 https://wordpress.org/?v=5.8 https://neoagent.net/wp-content/uploads/2021/10/default1-150x150.png Data collection – Neo Agent http://neoagent.net/ 32 32 Accelerate Zero and First Party Data Collection with Loyalty Programs https://neoagent.net/accelerate-zero-and-first-party-data-collection-with-loyalty-programs/ Sat, 04 Dec 2021 11:48:45 +0000 https://neoagent.net/accelerate-zero-and-first-party-data-collection-with-loyalty-programs/ Customer data is the cornerstone of businesses today. It feeds into many actions and supports business decision-making, from marketing to budgeting, including customer loyalty, email communication, and many others. However, the growing number of privacy laws and crackdown on third-party cookies has forced companies to rethink their data strategy. While third-party data tracking will never […]]]>

Customer data is the cornerstone of businesses today. It feeds into many actions and supports business decision-making, from marketing to budgeting, including customer loyalty, email communication, and many others. However, the growing number of privacy laws and crackdown on third-party cookies has forced companies to rethink their data strategy. While third-party data tracking will never go completely away, businesses will eventually need to change course and find new ways to get zero and first-party data – and next-gen loyalty programs could be the perfect way. to do it.

What is first-party data and zero-party data?

Before delving into today’s landscape of customer data, privacy, and cookie abandonment, it’s worth defining what types of online data are currently in use.

  • Zero part data is information that customers voluntarily or proactively share with you. This type of data is self-explanatory and covers a wide range of topics that are difficult to predict, such as product preferences, preferred brands, future purchase plans, and satisfaction with products and services.
  • First party data is information that you collect through your own channels, including your website, mobile app, point of sale, etc. It is considered the most reliable and accurate type of data, and privacy concerns are minimal.
  • Second party data is the first party data of another business that you can buy directly without a middleman. The combination of first and second party data enables machine learning algorithms to create more complete customer segments and accurately predict customer behavior.
  • Third party data is information acquired through large data aggregators. The source and accuracy of this data is often questionable, but the sheer volume of information allows companies to discover new audiences and target customers in completely different ways.

The real power of a company’s data strategy is its ability to combine different types of data, acquired from different channels, which will change dramatically in the near future.

The changing data capture landscape

The way businesses collect and use data has been severely affected by a growing number of privacy concerns. The European Union has introduced a series of data protection laws, such as the ePrivacy Directive and the General Data Protection Regulation (GDPR), allowing website visitors to choose their preferences for tracking data on site.

On top of that, browsers have gradually removed third-party cookies, ending the questionable practice of tracking user activity after users have left the original website. Google recently fought this battle by deciding not only to ditch third-party cookies, but also swearing to provide no alternative.

A person typing on a laptop computer while holding a cookie.Third-party cookies slowly disappear. However, it’s important to stress that data aggregators and offsite data tracking won’t go away completely. They simply won’t be as reliable and available as they once were. Image source: Shutterstock

Marketers must innovate

As the aforementioned initiatives take shape, companies around the world fear their current data strategies may be at risk. According to a GetApp survey, 41% of marketers think their biggest challenge will be their inability to follow the right data.

A Gartner survey shows that 54% of business decisions are influenced by marketing analysis – which means the stakes are too high to bet on unreliable data. Instead, businesses should shift gears and accelerate first and zero-party data collection, then find new ways to harness the information they collect in more powerful ways.

A crowd listening to a first party data conference.

In 2021, many digital and marketing conferences focused on the topic of owning your data, removing friction from data collection, and capturing valuable first-party data. Image source: https://www.martechalliance.com/events/anti-conference

Zero-Party Data Capture Through Loyalty Programs

Loyalty programs offer a great benefit in that they change customer behavior by rewarding desirable interactions. And incentive is the keyword when it comes to capturing zero-party data.

In short, this type of data is collected through surveys, questionnaires, feedback forms, customer profiles, and other methods. But customers usually ignore them, either because they don’t like the idea of ​​sharing their information or because they just don’t want to spend the time doing it. Let’s see how you can encourage their participation:

1. Zero-Party Data is the Key to a More Relevant Experience

This attitude can be changed by putting a reward on the line. But not just any reward, mind you. According to Accenture, 54% of buyers said they are open to sharing their personal information and purchasing preferences with merchants in order to receive personalized offers.

Their favorite incentive says a lot about the expectations of modern customers. Customers are looking for meaningful rewards that are relevant to them and are no longer happy with generic discounts.

Delivering personalized loyalty offers takes time because you have to evaluate the data correctly, which is even more difficult when your loyalty program is just getting started. As an alternative, award loyalty points for party zero data, but make sure members can spend their points on something exciting and meaningful: experiential rewards. While the direct reward for completing a survey is not remarkable, the prospect of getting closer to a desirable perk, such as early access, member-only products, VIP rewards, or TVN – makes engagement attractive to modern customers.

2. Completion of the incentive profile: collect new data and increase registration

One of the primary ways businesses collect data from third parties is during registration and, potentially, in the user profile area after registration is complete. The rule of thumb is to ask as few questions as possible on the registration form, so that the initial experience does not put people off. By only getting the essentials (name, email address, location), you can prevent impatient customers from leaving, ensuring higher signup rates.

Don’t worry, shortening the registration form won’t rob you of valuable zero-party data, as all remaining questions can be asked in the user profile. The best way to ensure that new customers make the effort to share their data is to offer bonus points (or other personal bonuses) when they reach 100% profile completion.

It’s also a great call to action: A loyalty program welcome email can be much more relevant and actionable, if you tell new members they’re 20% off and will receive benefits. “Free” for having answered all the questions.

Emirates membership page asking people about their flight preferences.

Emirates Skywards is a great example of how to leverage the information gained from profiles. As customers submit in-flight preferences, the airline’s system allocates tickets accordingly.

3. Surveys: a fun and gamified way to find out more about customers

Modern customers love gamification because it breaks the monotony of the digital experience they’ve come to know. Instead of asking a bland list of questions, gamified polls present questions in a more engaging way, using visuals, sliders, and a more personal tone.

These types of surveys (which should also come with a reward) are essential for uncovering a new layer of customer information and collecting valuable data including product preferences, hobbies, brand opinions, lifestyle, favorite brands, etc. They also provide direct customer feedback, which can be combined with first-party data for better personalization.

Three quiz-style gamified survey questions asking people to share their preferences.There are several ways to design an attractive survey: you can use a “like / dislike” method to collect impressions, use images instead of words, or incorporate multiple choice questions.

Make better use of first-party loyalty data for more personalized communication

Having a loyalty program in itself provides more touchpoints and a greater amount of first-party data to collect and leverage. For example, if a customer is at an intermediate level of your loyalty program, you know that they are a loyal and loyal customer. Additionally, if a customer is at risk of losing weight, you can review their coupon history to see if a low value coupon will be enough to reactivate them.

This rich layer of loyalty data can be integrated into your marketing activities in a number of ways. Predicting profitable attrition is just the start, as first-party loyalty data also opens up new possibilities for personalized emails. Here are some examples:

  • Surprise and fun birthday emails, where the reward is determined by customer level or overall purchase volume
  • Reminder emails for customers who are about to level up, recommending that they make a purchase to level up
  • Friendly notification emails when points or tier membership are about to expire
  • Monthly summaries of member progress

Inspirational mockup on how a personalized level expiration email reminder looks.

With a little customization and design, even a simple automated message like a level expiration notification can look special.

Maintain your data strategy with a loyalty program

In the face of online privacy laws and changing trends in data tracking, first-party and first-party data is your only source of reliable information. Loyalty programs not only help capture this information, but also use it. You just need to make sure there is the right motivation and communication, so customers are excited to tell your organization even more.

For more information on the types of rewards to offer as part of your loyalty program, download our ebook.



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Policy makers must act to strengthen the collection and reporting of public health data https://neoagent.net/policy-makers-must-act-to-strengthen-the-collection-and-reporting-of-public-health-data/ Thu, 02 Dec 2021 14:48:45 +0000 https://neoagent.net/policy-makers-must-act-to-strengthen-the-collection-and-reporting-of-public-health-data/ The COVID-19 pandemic has made it clear that improvements are needed in the country’s public health system. A new Bipartisan Policy Center (BPC) report aims to establish a framework for the necessary changes. Developed in collaboration with a steering committee I have served on, the report addresses several priorities, from laws and governance to funding […]]]>

The COVID-19 pandemic has made it clear that improvements are needed in the country’s public health system. A new Bipartisan Policy Center (BPC) report aims to establish a framework for the necessary changes. Developed in collaboration with a steering committee I have served on, the report addresses several priorities, from laws and governance to funding and staffing, that can help ensure that public health agencies are better prepared for future emergencies.

A critical area highlighted is the need for electronic data sharing. Public health agencies need quick access to information on the threats facing their communities. Although this problem predates the pandemic, it has been a huge stumbling block during the crisis. Any effort to improve the public health system will require that data reach public health agencies in a timely manner.

An important step towards this goal is to have health care providers and laboratories electronically report four key types of data — individual disease cases, test results, immunization records, and service visits. emergency — all of which can be used to identify the potential population. health threats at the level. Everyone has a critical role to play in painting a clear picture of how communities are affected by disease or health issues – without access to all of this data, national and local authorities will struggle to quantify and understand the outcomes. threats their communities face, or how best to respond to them.

Pew is working in the following ways to help advance the BPC data recommendations.

Expand reporting requirements for healthcare providers

Last month, the Centers for Medicare & Medicaid Services (CMS) announced that they would require providers who treat Medicare patients electronically share data with public health agencies about illness and vaccination cases. This is a critical requirement for these agencies: electronic data sharing can help them analyze and process information faster than if it were received by traditional means such as faxes or phone calls. And having such information can help agencies track the potential spread of disease in their communities, as well as provide information on how well those communities can be protected, based on vaccination rates.

However, not all of the information needed by public health agencies was included in the final rule. Syndromic surveillance data, which provides a community-wide picture of potential health threats and tracks the emergence or spread of disease, remains optional. In the next policy update, CMS should consider requiring emergency care providers and emergency services to send syndromic surveillance data.

Ensure electronic health records can share data with public health

Most electronic health record (EHR) systems have the ability to send information to health agencies, but due to various factors, such as concerns about costs or unfamiliarity with the systems, all providers do not use these functions. The new CMS requirement will help change that, but some EHRs still do not have the ability to share data electronically.

For this reason, CMS’s new payment rules give vendors a one-year extension to comply with electronic case reporting requirements if their EHRs do not yet have this functionality. The Office of the National Coordinator of Health Information Technology, the federal agency that oversees health information technology, should follow CMS’s lead and adopt its own regulations requiring that all EHRs be able to send all public health data electronically to agencies.

Update state policies to support electronic data sharing

For these measures to have the desired impact, not only must states require that this data be shared with their public health agencies, they must also ensure that these agencies can quickly receive and analyze the information. Numerous experiences of state agencies during the COVID-19 pandemic show that significant gaps remain.

To address this issue, state policymakers should require that the four main types of public health data be shared electronically with public health agencies, rather than continuing to allow submission by fax, phone calls, mail, and more. obsolete methods that slow down data collection and analysis. Policymakers should also demand that the data be complete, for example by specifying that reports should include data on the races and ethnicities of individuals in order to facilitate monitoring of the impact of a disease on different populations, as well as their contact details in case contact tracing is required.

While providing complete and timely data to public health agencies does not solve all the challenges they face, the BPC report highlights the important steps that policymakers should take to ensure that their communities are better protected against serious future health threats and ongoing challenges related to chronic disease. diseases like diabetes and asthma. Without this data, any public health response will take longer to develop, putting more lives at risk.

Kathy Talkington leads The Pew Charitable Trusts’ work on public health issues.


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Federal Trade Commission Should Set Privacy Rules Against ISP Data Collection, Experts Say: Broadband Breakfast https://neoagent.net/federal-trade-commission-should-set-privacy-rules-against-isp-data-collection-experts-say-broadband-breakfast/ Tue, 30 Nov 2021 16:51:18 +0000 https://neoagent.net/federal-trade-commission-should-set-privacy-rules-against-isp-data-collection-experts-say-broadband-breakfast/ WASHINGTON, November 30, 2021 – Privacy experts call on the Federal Trade Commission to initiate the empowerment process to penalize internet service providers who collect unnecessary data from their customers to serve targeted ads. As discussions of privacy issues have focused overwhelmingly on big tech companies and how they use customer data, experts at a […]]]>

WASHINGTON, November 30, 2021 – Privacy experts call on the Federal Trade Commission to initiate the empowerment process to penalize internet service providers who collect unnecessary data from their customers to serve targeted ads.

As discussions of privacy issues have focused overwhelmingly on big tech companies and how they use customer data, experts at a Federal Communications Bar Association privacy symposium on Nov. 16 said that ISPs should be in the crosshairs of federal regulators.

More precisely, according to Alain butler, chairman of the Electronic Privacy Information Center, the collection of unnecessary data from ISPs “demands action” from the FTC.

“The current status is that ISPs are under the jurisdiction of the FTC and the FTC must act” and not wait for other federal players to initiate ISP consumer privacy rules, Butler said. In 2017, the Congress vote prohibit the Federal Communications Commission, which regulates the telecommunications space, from making regulations on protecting the privacy of ISP consumers, leaving the door open for the FTC to regulate provider privacy practices.

But there is a wrinkle. While the agency can investigate and sanction business practices that are “unfair” and “deceptive,” according to the Federal Trade Commission Act, the FTC cannot issue its own federal privacy rules under its current privacy authority. consumers. To do this, the FTC would need to initiate a policy development process whereby the agency develops and publishes regulations, which can then become federal policy.

Some experts believe the FTC would be the best entity to develop such rules and should initiate the process, while others believe that the FTC’s regulatory process was not designed to give the agency its own authority in confidentiality.

A separate federal agency for privacy regulation

As the FTC could receive funds to establish a privacy office under the direction of the House of Representatives reconciliation invoiceButler left open the question of whether the FTC should proceed by issuing general privacy regulations or whether it should be “analyzed” into specific issues.

“The FTC must adopt rules that establish fair data practices and seek to protect uses of secondary data and sensitive data,” such as biometrics and customer demographics, he said. Butler said the FTC’s privacy regulations would be a “temporary fix,” but that there must be a separate federal agency that regulates privacy in the United States. “Funding an FTC privacy office in the reconciliation bill is an important step forward,” he said.

The law at stake for an FTC privacy authority

The FTC’s ability to regulate privacy would be governed by the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act. The Magnuson-Moss Act is known to add several steps beyond the normal federal policy-making process, including a requirement that the FTC must find problematic conduct “prevalent” in the marketplace.

“Magnus-Moss was designed to stifle the FTC’s ability to engage in rule-making,” said the Georgetown law professor. David Vladeck. Issuing FTC privacy rules would be difficult, he said, because the FTC must overcome substantial hurdles before it can enforce privacy rules. “There is a clear implication that the FTC is not in a position to promulgate a rule unless it can prove to a court after rule-making that intrusive conduct is ‘prevalent.’ Well, the Congress does not define ‘prevalent’, ”he added.

Butler argued that it will not be difficult to find the prevalence of data abuse. “The FTC would have no trouble finding problems endemic to the industry,” he said. “The [agency] is able to find that its widespread use of unrelated location data with the use of the service as prevalent in the market, and online behavioral tracking. Thus, according to Butler, the FTC would be able to prove that data abuse significantly harms consumers and properly uses its [proposed] the authority to enforce privacy rules for technology companies.

Earlier this year, the FTC chairman Lina kahn approved revisions to its Magnuson-Moss procedures, making it easier for the FTC to conduct its privacy policy development and publication process. The rules give the chairperson the power to act as the chief chair of the rule-making hearing process, give the commission the power to control the conduct of informal hearings, and remove a rule requiring staff from the rule-making hearing process. commission publishes a report analyzing the final rule. before it was established as official agency policy.

Kahn said changes to the rule-making process would remove “unnecessary and onerous procedures” that only delay the release of FTC rules.

FTC process could ‘surface’ problems

Despite the difficulty of issuing privacy regulations, Vladeck said it might be useful to initiate the process anyway, including “to bring out the issues” of privacy and data collection by individuals. ISP.

Vladeck pointed to “illegal dark models” as an example of a narrow problem the FTC can tackle. The FTC characterizes “Dark patterns” as methods used by businesses to keep consumers trapped in subscription services.

“The FTC is the only police officer on this pace,” Vladeck said, adding that it could act as an effective enforcement regime against data abuse that affects consumers.


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Google and Apple fined in Italy for data collection practices https://neoagent.net/google-and-apple-fined-in-italy-for-data-collection-practices/ Fri, 26 Nov 2021 20:09:39 +0000 https://neoagent.net/google-and-apple-fined-in-italy-for-data-collection-practices/ The Italian competition regulator has Posted 20 million euros in fine to Google LLC and Apple Inc. for the way the two tech giants collect consumer data through their respective services. Each company was ordered to pay 10 million euros, or approximately 11.32 million dollars. The sum represents the maximum penalty that can be imposed […]]]>

The Italian competition regulator has Posted 20 million euros in fine to Google LLC and Apple Inc. for the way the two tech giants collect consumer data through their respective services.

Each company was ordered to pay 10 million euros, or approximately 11.32 million dollars. The sum represents the maximum penalty that can be imposed for the type of problems identified in companies’ business practices, Italy’s competition regulator said today.

“The Antitrust Authority found for each company two violations of the consumer code, one for lack of information and the other for aggressive practices related to the acquisition and use of consumer data for purposes commercial, “said the regulator in a translated statement obtained by Appleinsider.

Most of the issues identified by the regulator relate to the way the two tech giants ask consumers for permission to use their data during the account creation process.

Google, the regulator said, does not properly inform consumers who create a Google account that their data will be collected and processed for commercial purposes. Officials also found flaws in the method Google used during the account creation process to obtain permission from consumers to process and transfer their data.

In Apple’s case, it has also been determined that the iPhone maker does not share enough details about its data collection practices when users sign up for an Apple ID. In addition, the Italian competition regulator concluded that the interface parameters provided by the iPhone manufacturer to accept data collection do not meet regulatory requirements.

It was further determined that Google and Apple do not share enough information about their data collection practices after the account creation phase, while consumers are using their respective services.

Google and Apple have both indicated they intend to appeal.

“We have transparent and fair practices in order to provide our users with useful tools and clear information on their use”, Google Recount TechCrunch today. “We give people simple controls to manage their information and limit the use of personal data, and we work hard to be fully compliant with consumer protection rules. We do not agree with the Authority’s decision and will appeal.

Apple issued a statement saying that “we believe the Authority’s view is wrong and will appeal the decision. Apple has a long-standing commitment to the privacy of our users, and we work incredibly hard to design products and features that protect customer data. We provide state-of-the-art transparency and control to all users so they can choose what information to share or not, and how it is used.

For Google and Apple, the sanctions represent the second time in a year that they have been fined by the Italian competition regulator.

Google was ordered to pay 100 million euros in May for blocking an electric car charging application from its Android Auto service. Android Auto allows users to access mobile applications through the built-in screens of their cars. Previously, Apple was fined 10 million euros after being find for misleading consumers about the water resistance characteristics of the iPhone.

Picture: Unsplash

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This is what companies do with it – TechCrunch https://neoagent.net/this-is-what-companies-do-with-it-techcrunch/ Tue, 23 Nov 2021 13:48:39 +0000 https://neoagent.net/this-is-what-companies-do-with-it-techcrunch/ Maxime Kharchenko Donor Maxim Kharchenko is the Director of FinTech Products at Rakuten Viber and is an expert in product leadership in the financial technology industry. The data is that of a company most powerful asset. Yet many companies cannibalize this valuable asset by selling it to third parties when they should be using it […]]]>

The data is that of a company most powerful asset. Yet many companies cannibalize this valuable asset by selling it to third parties when they should be using it to make their business stronger and more sustainable.

Almost all digital businesses collect some type of data from their users, so privacy groups are increasingly concerned about how that data is used. Yet data collection is not inherently bad. It’s the why, how and what to do with it that matters most when it comes to building a profitable and sustainable business that simultaneously respects the privacy of its users.

In the majority of cases, there is no evil man behind the curtain to collect data on evil. Most companies collect as much data as possible on the assumption that you never know when and how the data might be useful at any given time.

Fortunately, that is starting to change, and data scientists in data-driven companies are leading the charge. Collecting data based on a vague hypothetical scenario indicates a lack of intuitive understanding of the types of data that are really important to obtain from users, but smart businesses rightly only ask for the data needed to deliver products and services to people. end users.

Invading user privacy by collecting data just to sell it is a waste of time and unimaginative business intelligence.

Make data work for you with AI and a data fabric

Instead of selling user data to make money, data-driven companies have chosen to analyze that data to understand how to get the most useful insights. Know Your Customer (KYC) initiatives rely on data, using artificial intelligence (AI) to analyze information to uncover preferences that users might not talk about in online reviews.

Companies like Pepsi leads the way in using AI for consumer product development purposes, and digital businesses can and should follow suit. Online platforms that wish to take this route should strengthen their internal capacities by hiring more data scientists and AI experts.

In addition to helping improve the customer experience by enabling better personalization and personalization options, AI can help make the onboarding process smoother and more transparent for products and services.

As data becomes more complex, organizations attempt to use their data treasures more efficiently by implementing a data fabric – an interconnected layer of data and processes that supports composite data and analytics, as well. than their various components.

A data fabric allows organizations to reuse and combine different styles of data science, allowing them to reduce integration design time by up to 30%, deployment by up to 30%, and downtime. load up to 70%. In addition, a data fabric allows companies to use the skills and technologies of existing data hubs, data lakes and data warehouses, as well as introduce new approaches and tools for the future. .


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BILENDI: Bilendi acquires the respondi group, a European player in data collection for market research https://neoagent.net/bilendi-bilendi-acquires-the-respondi-group-a-european-player-in-data-collection-for-market-research/ Mon, 22 Nov 2021 16:42:02 +0000 https://neoagent.net/bilendi-bilendi-acquires-the-respondi-group-a-european-player-in-data-collection-for-market-research/ Bilendi acquires the respondi group, a European player in data collection for market research Paris, November 22sd, 2021 – Bilendi, a European leader in research and data technologies, has entered into an agreement to acquire the respondi group. respondi is a key player in data collection for market research with some of the main online […]]]>

Bilendi acquires the respondi group,
a European player in data collection for market research

Paris, November 22sd, 2021 – Bilendi, a European leader in research and data technologies, has entered into an agreement to acquire the respondi group. respondi is a key player in data collection for market research with some of the main online panels in Europe.

With this strategic decision, Bilendi is taking a significant step forward in its development and further strengthening its position on the three largest European markets: Germany, France and the United Kingdom. The new entity will benefit from a European presence of local teams, an online panel of the highest quality, innovative technologies and an exceptional investment capacity to offer the best solutions to its customers.

“We are very happy and proud to welcome respondi to the Bilendi group. Its recognized expertise in the research market, the respect and reputation of its team and its technologies are all formidable assets that will enable us to pursue our strategy of growth and conquering new markets. The two groups have similar cultures and share the same values: constantly striving for the best quality of service for our clients while maintaining the integrity and respect of our panel members, ” declares Marc Bidou, Chairman and CEO of Bilendi

“We are delighted with this merger, which allows us to join one of the main players in technological research and data in Europe, with strong growth and strong ambitions. Together, we have the strength to accelerate our development and gain new market shares “, adds Dr Otto Hellwig, CEO of respondi.

respondi: a major player in data collection in Europe

Founded in 2005 in Cologne, Germany, by Dr Otto Hellwig, respondi is an international player dedicated to collecting data for market research in Europe.

With a team of 80 people, the company is established in 3 countries: Germany (with 60% of 2020 turnover), France (25%) and the United Kingdom (15%).

respondi has an established reputation in the industry, with highly qualified panels and a portfolio of over 550 clients, including universities and scientific research centers, where it occupies a leading position with over 200 clients.

In 2021, respondi expects to generate a turnover of 15 million euros (+ 17%) and an EBIT of 1 million euros.

Strengthening of Bilendi’s top 3 on the European market

This merger will create one of the leading players in technology and market research data in Europe.

respondi has high quality panels in Germany, France, UK, Switzerland, Austria and Italy with around 450,000 active panelists. By combining the Bilendi and respondi panels in these countries, the new entity will have a unique offering – both in terms of panel size and quality – to collect increasingly complex and highly qualified data.

The new entity will serve nearly 1,800 prestigious clients, including research agencies, design offices, universities, research centers and media agencies.

This merger will allow Bilendi to further strengthen its proximity to its clients, with the most important teams in the sector on the German, Swiss and Austrian markets via offices in Cologne, Berlin and Zurich as well as on the French market. Merger will significantly strengthen Bilendi UK team

With this acquisition, Bilendi will increase its growth potential in new market segments and will take another important step in its strategy of developing technological solutions for its clients.

A highly value-creating operation

The integration of respondi will allow the Bilendi group to generate multiple synergies:

  • Offers: reinforced panels, extended qualitative research offer and a reinforced team of more than 350 experts.
  • Technology: the combination of respondi and Bilendi proprietary technologies.
  • Financial: economies of scale will be achieved, and significant cost savings achieved by optimizing external purchases.

Bilendi’s goal is to align respondi’s profitability with that of the rest of the Bilendi group over the next 24 months.

Terms and financing of the operation

The operation includes the acquisition of 100% of the capital of respondi. The minimum transaction price will be 15.95 million euros, which can reach 20.50 million euros with the addition of price supplements, which are payable until 2024.

The acquisition will be financed by a bank loan of 12 million euros and existing liquidity reserves and will take effect in the coming weeks after certain closing conditions have been met.

The commitment of the top management, Dr. Otto Hellwig (CEO) and Orkan Dolay (COO), a similar culture and shared values ​​will be essential for the success of the joint project.

2021 outlook: 2 years ahead of the 2023 revenue target

With two years in advance, Bilendi will achieve his goal[1] achieve an annual turnover of 50 million euros by 2023.

Bilendi will pursue its development strategy combining organic growth and acquisitions.

About Bilendi

At a time when the volume, variety and speed of data transmitted and exchanged increase exponentially, Bilendi provides an innovative and technological solution for its collection, management and use. Bilendi is positioned at the heart of data collection for two market segments: Technologies and services for market research and Technologies and services for customer engagement and retention. The group is present in France, United Kingdom, Germany, Italy, Belgium, Spain, Sweden, Finland, Denmark, Switzerland and Morocco, as well as activities in Austria and Norway. In 2020, Bilendi achieved a turnover of 34.1 million euros. The group is listed on Euronext Growth Paris.

ISIN code: FR0004174233 – Mnemo code: ALBLD – Eligible for PEA PME – Qualified “Innovative company” by BPIFRANCE.

www.bilendi.com

Contacts


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Stop your smart TV spy – how to turn off data collection for each brand https://neoagent.net/stop-your-smart-tv-spy-how-to-turn-off-data-collection-for-each-brand/ Sat, 20 Nov 2021 12:30:17 +0000 https://neoagent.net/stop-your-smart-tv-spy-how-to-turn-off-data-collection-for-each-brand/ At Tom’s Guide, we love TVs, especially smart TVs. The shift to internet-connected TVs that can run apps and stream from all of your favorite services has been largely a good thing, freeing people from the limited options of local broadcast channels and providing a whole landscape of alternatives. to traditional cable subscriptions. There is […]]]>

At Tom’s Guide, we love TVs, especially smart TVs. The shift to internet-connected TVs that can run apps and stream from all of your favorite services has been largely a good thing, freeing people from the limited options of local broadcast channels and providing a whole landscape of alternatives. to traditional cable subscriptions. There is a reason why our best televisions list is almost entirely made up of smart TVs.

But there is one aspect of smart TVs that isn’t that hot. And that’s the whole gamut of invasive advertisements and uncomfortably detailed information that TV makers – including all best tv brands – are able to collect information on the listening habits of your household.

From the apps you open to the shows you watch, your TV pays close attention to what you do and reports so that the data collected can be used to personalize ads or be sold to other groups (again, mainly advertisers).

Smart tv

(Image credit: Dmitri Ma / Shutterstock)

Just recently a vizio income report revealed that advertising and viewer data was more profitable for the TV maker than the TV hardware itself, and Vizio isn’t alone in this case. According to a interview with Variety In 2018, Roku’s profitable advertising and licensing business reached 1 in 4 U.S. households and also won the lion’s share of the money for the smart streaming platform.


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Biden Admin Offers Large-Scale Drug Data Collection in Fourth Surprise Billing Rule https://neoagent.net/biden-admin-offers-large-scale-drug-data-collection-in-fourth-surprise-billing-rule/ Thu, 18 Nov 2021 16:15:54 +0000 https://neoagent.net/biden-admin-offers-large-scale-drug-data-collection-in-fourth-surprise-billing-rule/ Dive brief: The Biden administration is proposing sweeping new reporting requirements for employers and health insurers in an attempt to collect more information on prescription drug prices and their impacts on consumer health costs. The provisional final rule HHS, Bureau of Personnel Management, and Labor and Treasury departments require health insurance issuers, employer health insurance […]]]>

Dive brief:

  • The Biden administration is proposing sweeping new reporting requirements for employers and health insurers in an attempt to collect more information on prescription drug prices and their impacts on consumer health costs.
  • The provisional final rule HHS, Bureau of Personnel Management, and Labor and Treasury departments require health insurance issuers, employer health insurance plans and other group health insurance plans to disclose information Details on federal drug costs and coverage, including average monthly premiums and drug expenses for patients, compared to their employers or plan issuers. The goal is to eventually publish a report on prescription drug price trends and discounts, as well as their impact on premiums and reimbursable costs.
  • The rule is the fourth in a series of regulations implementing surprise billing protections and consumer transparency measures passed by Congress as part of its federal spending program last year.

Dive overview:

Health industry groups, including payers, suppliers and manufacturers of pharmaceuticals, have consistently tried to blame the skyrocketing costs of care in the United States. national health expenditure.

Total drug expenditure should grow from 13.7% of all national health expenditure in 2018 to around 13.9% in 2028.

The new final rule implements requirements to attempt to identify the specific drivers of this projected cost increase. Payers and employers will need to give HHS an annual overview of the top 50 drugs in different areas, including the most frequently dispensed drugs, the most expensive prescription drugs, and the drugs with the largest increase in total annual plan spending compared to the previous year.

The HHS said collecting additional information on rebates, fees and other payments from drug manufacturers to drug benefit plans and managers – including the top 25 drugs generating the highest rebate amounts – will help the government. government to understand and report on prescription drug costs and their evolution. overtime.

“By collecting key data on prescription drug costs, we promote competition and transparency in the healthcare industry as we continue to curb rising drug costs and surprise medical bills,” said HHS Secretary Xavier Becerra.

Healthcare is becoming more and more expensive for consumers. Family premiums for employer-sponsored health insurance have increased 4% this year, roughly in line with annual changes in wages and inflation. But since 2011, these bonuses have increased by 47%, significantly faster than wages (31%) or inflation (19%).

In Medicare, monthly premiums covering medical and outpatient care for Medicare beneficiaries will increase by 15% next year, mainly due to the potential use of a single drug: Biogen’s Aduhelm for Alzheimer’s disease, which has come under criticism for its high price despite unclear efficacy to improve dementia due to progressive neurological disease.

And research has shown that relatively small amounts of drugs have a disproportionate impact on spending.

According to the Kaiser Family Foundation, the top 250 selling Medicare Part D drugs with no generic or biosimilar competitors account for 60% of total prescription drug program spending, although they only represent 7% of all drugs covered in Part D.

Congress is currently considering Democrat-backed legislation to limit what Medicare pays for drugs. But the proposal has become increasingly watered down amid fierce lobbying from the deep-pocketed pharmaceutical industry and compromises between different factions of the party. Under the latest compromise on the Hill, Medicare would not be able to directly negotiate the prices of newly launched drugs.

The new reporting requirements will apply from calendar year 2020 data, but HHS is delaying application until December 27, 2022, to give affected entities more time to come into compliance. Thus, the information required for 2020 and 2021 should not be submitted before 2022.

HHS plans to work through the Assistant Secretary of Planning and Evaluation to release a report on prescription drug price trends using the influx of new data. Departments plan to release their first report in June 2023 and every two years thereafter.

This is the latest regulation implementing consumer protection efforts codified by Congress last year, when Congress passed legislation including the No Surprises Act in an effort to protect patients from surprise medical bills – a persistent problem for American consumers receiving hospital or physician care outside of their insurance. networks.

Two interim final rules released earlier this year banned off-grid surprise billing and balancing billing from 2022 for people on employer-sponsored or individual market plans and describes the arbitration process to determine off-grid payments, so patients don’t receive surprise bills.

The Biden administration also proposed a rule in September that would require the market and short-term, time-limited health plans to disclose their financial relationships with third-party agents, and require air ambulance operators to disclose detailed information. on their operations.

The rules, which have been touted as one of the most important consumer protections in healthcare for a decade, have been criticized by provider groups as favoring insurers, although payers and payers groups. consumers support the reconciliation process for any surprise billing disputes.

The Association of Air Medical Services and the Texas Medical Association, among other groups, have filed legal challenges against the regulation.


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Education Department’s Civil Rights Data Collection Expands with Questions on Viruses, Discipline, and Gender | Education News https://neoagent.net/education-departments-civil-rights-data-collection-expands-with-questions-on-viruses-discipline-and-gender-education-news/ Thu, 18 Nov 2021 08:00:00 +0000 https://neoagent.net/education-departments-civil-rights-data-collection-expands-with-questions-on-viruses-discipline-and-gender-education-news/ When the Education Department is surveying schools this school year for its lengthy collection of civil rights data, it plans to introduce several new items – including asking them how they delivered education during the pandemic as well as ‘By providing non-binary gender categories for issues previously limited to women. and male, according to documents […]]]>

When the Education Department is surveying schools this school year for its lengthy collection of civil rights data, it plans to introduce several new items – including asking them how they delivered education during the pandemic as well as ‘By providing non-binary gender categories for issues previously limited to women. and male, according to documents obtained by US News.

The long-standing investigation, conducted by the Office of Civil Rights, is already remarkable in that it is the first time since its inception in 1968 that the office has collected such data in consecutive years. But this year, the effort is also being put in place to restore the collection of some data deleted under the Trump administration, including disciplinary measures suffered by children in kindergarten.

“Collecting civil rights data provides crucial information for assessing student experiences in US public schools,” Assistant Civil Rights Secretary Catherine Lhamon said in a statement provided to US News. “Especially given the COVID-19 pandemic, today’s announcement of the proposed data elements for 2021-2022 collection comes at a critical time. “

The Civil Rights Data Collection is a repository of information from schools serving preschool to grade 12 students and includes data on student access to certain courses and school staff as well as climate factors school, such as the use of student discipline and incidents of bullying. The department’s Office of Civil Rights uses the data when investigating complaints alleging discrimination to determine whether federal civil rights laws have been violated or initiates its own reviews to identify particularly acute civil rights compliance issues or at national scale.

Editorial cartoons on education

The new data collected would focus on school district responses to COVID-19, including the extent to which schools were offering and delivering distance, hybrid, or in-person education, the amount of virtual instruction used each day, the percentage students exposed to virtual instruction as well as a district’s ability to provide Wi-Fi-connected devices and hotspots to students.

“COVID-19-related data is critical to understanding how the ongoing pandemic has affected student access to education and efforts by educators nationwide to meet the needs of public school students.” , indicates the document. “The data would also allow us to understand the disparities in the occurrence of distance learning linked to the pandemic.”

Another novelty – and optional – would be the addition of a non-binary gender category for school districts that already collect such information. The non-binary category, as defined by the Civil Rights Office, would be for students who do not identify exclusively as male or female. The definition would not refer to transgender students who identify exclusively as male or female.

“The inclusion of a non-binary gender category would allow OCR to capture data that would provide a better understanding of the experiences of non-binary students and help advance OCR’s mission to enforce the ban on sex. Title IX on discrimination based on sex, which includes discrimination based on sexual orientation and gender identity, ”the documents say.

Data the Civil Rights Office would like to restore includes the number of preschool children who receive an out-of-school suspension and – separately – the number of students who receive more than one out-of-school suspension, with an emphasis on the number of students with disabilities who fall into each category.

Administrations have a great deal of latitude to add and subtract various data points.

For the 2020-21 collection, former President Donald Trump’s education department added questions about religious bullying – the next collection will expand on this by asking if school districts have written policies explicitly prohibiting bullying and harassment on the basis of race / ethnicity, gender or religion. – and new data points on sexual assaults committed by school personnel.

But former Education Secretary Betsy DeVos drew fierce criticism from civil rights activists when the collection was significantly reduced in recent years in an attempt to cut red tape for school administrators, especially in this regard. which concerns the data on preschool suspension disaggregated by different subgroups of pupils, school-level of expenditure and teacher absenteeism, all of which are in the process of being reinstated.

Various early childhood education data points would also be restored for the next collection, including whether school districts provide early childhood services to children, from birth to age 2, to age 3. years and children of 4 and 5 years. , whether the programs are provided by the school district or contracted out, as well as the length of the day, the price and whether registration is priority for low-income families, students with disabilities and those still learning English .

This specific restoration would come as Congress prepares to pass the Build Back Better program, which includes roughly $ 400 billion for child care and universal preschool.

Other data the Civil Rights Office would like to restore include the number of English learners enrolled in English classes, the number of students in credit recovery programs, and those enrolled in at least one AP class. , as well as the number of full-time teachers – as well as the specified length of experience – number of full-time teachers absent for more than 10 school days and number of teachers employed by schools for the last year school and this year.

In addition, the Civil Rights Office plans to revise the definitions of “mechanical restraint,” “physical restraint” and “isolation” in an effort to collect more specific data on an issue it is working on with the Department of Justice to investigate: abuse and abuse practices in the name of discipline in a handful of school districts.

For example, physical restraint refers to “a personal restriction, imposed by a school staff member or other person, that immobilizes or reduces a student’s ability to freely move their torso, arms, legs. or his head ”. However, this does not include a physical escort, in which there is temporary contact or holding of a hand, wrist, arm, shoulder or back that does not continue after the ‘arrival at a safe place. And when it comes to seclusion, the term refers to “the involuntary confinement of a student to a room or area, with or without adult supervision, of which the student is not. authorized to leave ”. It does not include the separation of a student in an unlocked frame.

The 43-page notice of data collection for the current school year obtained by US News, including the rationale for adding new data, restoring old data, and revising data, should appear in the Federal Register Friday, according to a spokesperson for the Department of Education.

“The proposed additions reflect new data elements that OCR considers to be of pressing concern, such as the extent to which schools are providing virtual education to students during the COVID-19 pandemic,” the document said. “OCR believes these are areas where additional data is needed to better inform both the enforcement of civil rights and the provision of technical assistance. “

The changes, according to the document, were informed by recommendations from stakeholders, including listening sessions with school district leaders, school administrators, teachers and nonprofit education advocacy organizations. .

“The additional collection will allow the department to identify and address inequalities in educational opportunities as the country continues to tackle the COVID-19 pandemic and its effects on the academic, social and emotional development of students,” said the document. “Ongoing civil rights data regarding student experiences will help the ministry and school officials assess the initial impacts of the substantial increase in federal funding to schools and districts to ensure equitable access for students education and other activities during the COVID-19 pandemic. “


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Bill to improve data collection on juvenile justice advances | 307 Politics https://neoagent.net/bill-to-improve-data-collection-on-juvenile-justice-advances-307-politics/ Mon, 15 Nov 2021 03:30:13 +0000 https://neoagent.net/bill-to-improve-data-collection-on-juvenile-justice-advances-307-politics/ A bill to boost widespread data collection on juvenile justice in Wyoming has won support from the Legislature’s Joint Judiciary Committee. Despite having the highest rate of children incarcerated in the country, Wyoming has struggled for years with the lack of data on minors in the criminal justice system. The bill seeks to address these […]]]>

A bill to boost widespread data collection on juvenile justice in Wyoming has won support from the Legislature’s Joint Judiciary Committee.

Despite having the highest rate of children incarcerated in the country, Wyoming has struggled for years with the lack of data on minors in the criminal justice system. The bill seeks to address these data gaps.

“I have high hopes,” said Dr. Narina Nuñez, an executive of the State Advisory Council on Juvenile Justice and professor of psychology at the University of Wyoming. “We’ve been working on something like this for 25 years, and it’s the furthest we’ve come to.”

Judicial Committee grapples with lack of data on juvenile justice in Wyoming

The bill underwent a few key changes before lawmakers voted to sponsor it.

Responsibility for data collection has been transferred from the Criminal Investigation Division (DCI) – the agency that managed it in the past – to the Department of Family Services (DFS). This decision has been championed by Nuñez and other supporters of better data collection.

In addition, if enacted in its current form, the measure will not come into force until July 2024, giving DFS time to equip itself.

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But potential pitfalls remain.

The bill does not provide a mechanism to force entities to comply and submit adequate data. Senator Tara Nethercott, R-Cheyenne, has signaled that the committee may “give it some bite” later. Nethercott did not respond to the request for comment when asked what she had in mind.

In addition, there is currently no funding attached to the bill, which is necessary and one of the main obstacles that counties have faced in collecting and reporting data.

“They will absolutely need the funding,” Nuñez said of the counties.

Without ownership, state data collection problems are more likely to persist. Of course, if the bill is successfully introduced in the budget session, it will be amended.

“But I have high hopes. I have good hope [the committee] will find something, ”Nuñez said. I think the bill looks really good and really promising.

The Department of Family Services spends about $ 1.16 million per year on juvenile community service boards, according to the department’s own figures. The councils advise officials on matters relating to juvenile services in a given county.

“The legislature just allocated $ 4 million to the state to sue the federal government (as opposed to vaccination warrants),” Nuñez said. “We could fund the CJSBs for three years and we have some change left. “

The committee voted against sponsoring a second invoice which aimed to reduce the number of young people confined in the state. The bill would have required a “structured decision-making process” for making out-of-home placements, instead of channeling minors into existing systems that can sometimes place them in situations that end up harming them further, Dr Kayla said. Burd, an assistant professor of social cognition and law at the University of Wyoming.

In addition, the bill would have raised the minimum age for enrollment in Wyoming boys ‘or girls’ schools from 12 to 15.

Technically, the bill is not dead, but it would need a legislator to consider it as a personal bill in the February legislative session.

Follow State Political Journalist Victoria Eavis on Twitter @Victoria_Eavis


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