Solace intensifies its recruitments in a context of growing demand for data management software


As wireless network traffic skyrockets during the pandemic, an Ottawa company that ensures data is routed smoothly to its final destination is ramping up its recruiting engine to meet growing demand for its hardware and its software.

Solace said he plans to grow its global workforce from 400 to over 500 over the next 12 months as it diversifies beyond its traditional customer base in the financial services industry.

The company began to branch out into other verticals such as transportation, retail, manufacturing and games a few years ago and is now responding to calls from large organizations around the world, said Shawn McAllister, director of technology and products at Solace.

“The (verticals) we focused on were huge, but now we’ve just seen them explode all over the place,” he says. “Everyone has real-time streaming, real-time analysis, real-time connectivity strategy. “

In a world where data flows constantly move from one point to another at lightning speed through a series of “events” – say, the passage of a credit card or the scan of a credit card. boarding – Solace’s products smooth out bumps along the way, ensuring that traffic moves between data centers, mobile devices, software applications and all intermediate points as quickly and safely as possible.

As an example, McAllister cites travelers whose airline award mile balances are updated when their boarding passes are scanned.

Any delay in this transaction could mean the lack of additional benefits during the flight, and Solace’s technology helps ensure that frequent travelers get all the upgraded seats, discounts and other perks they are entitled to in the shortest time possible. time limit.

Who’s-who of multinationals

“You’d expect it all to work together,” he says, referring to the myriad of devices and software platforms that are constantly talking to each other in cyberspace.

The company’s more than 200 customers include big names like Barclays, RBC, Renault and business management software giant SAP.

McAllister says that over the past 18 months, the company has added a who’s-who of new multinationals to its list as the COVID-19 crisis has shaken all industries – prompting companies to abandon paper-based transactions and go digital and push the brick-and-mortar to move their online operations virtually overnight.

On top of that, he says, emerging technologies such as autonomous vehicles use a growing range of sensors and other technologies that are placing additional strain on wireless networks.

All in all, this adds to a mountain of new opportunities, and Solace is starting to reap the rewards. Its big customer gains over the past 18 months include German supermarket chain EDEKA, one of Europe’s largest food retailers and a major automaker.

In addition, SAP, which has more than 400,000 customers worldwide, has signed a partnership with Solace which will allow it to act as a reseller of the Ottawa firm’s products.

“The opportunity for us in this space is huge,” says McAllister.

Now, he said, it’s up to Solace to keep that promise.

The company is looking to hire at least 50 engineers and developers in its R&D operations in Ottawa over the next six months as it ramps up efforts to tailor its software to the specific needs of its customers. Meanwhile, he is strengthening his sales and marketing teams to meet all of these aspiring customer demands.

Successful recruitment campaign

Even in today’s ultra-competitive tech talent market, McAllister says Solace has so far been successful in finding the skilled employees it needs, through a successful employee referral campaign and the combination the company’s hardware and software development workflow.

“We’re finding that people are very interested in this,” he says.

Solace’s hiring spree marks another milestone for a company that is enjoying its greatest success after two decades in business.

Launched in 2001 with the backing of Kanata’s tech godfather, Terry Matthews, Solace ultimately raised more than $ 60 million in venture capital from various investors before New York-based investment firm Bridge Growth Partners n ” acquired a controlling stake of $ 100 million in the company in 2016.

The following year saw a turning point when tech veteran Les Rechan took over from founding CEO Craig Betts.

“The people who buy our technology are for the long term. Now we have to stick to that roadmap.”

Rechan spearheaded the transformation from what was primarily a hardware company for the financial services industry into one that now generates nearly half of its revenue from cloud-based software and serves customers. clients in a much wider range of industries.

When Rechan left Solace early last year, his replacement, Denis King, longtime company executive, pledged to continue having good times. So far, he has kept his promise.

Solace’s cloud and software revenue grew 63% in 2020 as new customers rushed to the platform and existing customers embraced the SaaS model, and the company expects the cloud and software segment exceeds traditional hardware sales for the first time in 2021.

McAllister sees no slowdown in sight for Solace in her attempt to accelerate the global flow of data.

“People who buy our technology are for the long term,” he says. “This is both for what we have today and for the roadmap for the future. Now we must respect this road map. “


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